|
Name of service |
Service recipient |
Deadline for receiving services |
Serving authority |
1 |
Provide assistance in solving all types of ICT problems at the field level . |
Government and non- government organizations and beneficiaries . |
Maximum two days. |
Officers engaged in related work at head office , district office and upazila office . |
2 |
ICT the different kinds of training programs are part of accepted and programs of the advice provided. |
All people |
Maximum two days |
Corresponding training coordinator. |
3 |
Providing citizen services through call centers . |
All people |
Instant |
Call center |
4 |
Educational institutions and other places set up computers and language learning lab of the services received , complaints and suggestions related. |
All people |
Maximum two days |
Concerned organizations , coordinators and call centers |
5 |
Providing services to the public in obtaining government information through updated websites . Any complaints and suggestions related to this . |
All people |
Maximum two days |
The official mentioned on the web site |
6 |
Providing ICT technical assistance at government and semi - government level . |
All government and semi - government institutions. |
Maximum two days |
Head of the concerned institution |
7 |
Provide support to Union Digital Centers . |
Entrepreneur of Union Digital Center |
Maximum two days |
Field level department officials and call centers |
8 |
Government offices in the various online e - Method launching the assistance provided. |
Government institutions |
Maximum two days |
Departmental officials at all levels |
9 |
Stay connected to the national backbone network around the clock . |
All government and non-government organizations connected to the network . |
Maximum two days |
Departmental officials at all levels |
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS